Application Process and Policy
Applications are processed as soon as both the signed application and release form are turned in. Each applicant over 18 will need to turn in their own application and release form. We run a [...]
Rental Criteria
To uphold fair policies, we use the same rental criteria for all applicants, which includes a credit check, residential verification, and employment verification. Combined income for the [...]
Move-In Estimate
We are excited for you to call The Vine your new home! We accept electronic payments from the convenience of your own home, at least 5 days before your scheduled move in date. Or pay on your move [...]
Communication
We communicate important resident information and community updates by text, email, or phone. Set up your preferred communication method at the time of your lease signing! We have an excellent [...]
Rent Payment
Rent is due on the 1st of each month. Rent received after 9:59 am on the 3rd of the month is considered late. Late fee charge is $50.00. Rents may be paid in personal check, money order, or [...]
Maintenance Requests
Maintenance requests must be submitted in writing, either via our website, email, or written communications delivered to the office.
4 Hour Service
Our resident’s are our #1 priority. We strive to respond to all emergency service requests within 4 hours and all other non-emergencies within the same day to ensure your home is maintained [...]
